Renting on Sewa Rent is a free request, a reply from the owner, and payment to the owner at pickup. You pay nothing to Sewa Rent.
Step by step
- Find what you need. Search boats, motorbikes, cars and more by place and dates. Each listing shows the price, what is included, the deposit, the licence requirement and the cancellation deadline.
- Send a free request. Choose dates and times, pickup place or delivery address, number of units or passengers, and enter your WhatsApp number. For motorbikes and cars, confirm that you hold the right licence (see the Licence and IDP Guide). You can add a message. Sending a request costs nothing and is not yet a booking.
- The owner replies. The owner has 24 hours to confirm or decline. If your pickup is less than 48 hours away, the owner has 12 hours (and never longer than until 1 hour before pickup). You see a timer on the confirmation screen and in your account. If the owner does not reply in time, the request expires and the dates are released. You can then send a request to another owner. You can have up to 3 open requests at a time.
- You get a confirmation. After the owner confirms, you and the owner see each other’s WhatsApp contact and the exact pickup point. Before this, contact details and exact locations are kept private.
- Get a reminder. About 24 hours before pickup we send a reminder with a link to confirm that you are coming, or to cancel.
- Pick up. The owner checks your licence. Take photos together of the item’s condition. Pay the owner directly, in cash (IDR) or by card if the listing says the owner accepts it, and hand over the deposit stated in the listing. Never leave your passport as a deposit. Nothing is paid before you meet the owner.
- Return and review. Return the item as agreed. Leave a review so that others can choose well.
Good to know
- Price. The price is set by the owner in Indonesian rupiah (IDR). Other currencies on the site are approximate.
- Cancelling. You can cancel a pending request at any time. After confirmation, each listing shows a cancellation preset (Flexible, Moderate, Strict 14 days or Strict 30 days: full refund until 2, 7, 14 or 30 days before the start) with an exact deadline. Cancelling late costs no fee but is recorded on your reliability record. See the Cancellation and No-show Policy.
- No-shows. If you do not come and do not cancel, it is recorded on your reliability record. Please cancel if your plans change.
- Safety. Wear an SNI-certified helmet on a motorbike. Life jackets on boats. See Trust and Safety.
- Weather. For boats and aircraft the trip may be rescheduled or cancelled without penalty for unsafe conditions. If the captain cancels your boat trip for weather, you pay nothing. See Weather and Sea Policy.
- Who is responsible. Sewa Rent is a marketplace. The rental contract is between you and the owner. We do not own or insure the items. See the Terms of Service.
