Sewa Rent connects you with guests. Guests send free requests; you confirm; the guest pays you directly at pickup. We do not handle payments. Our commission is 20 percent of the rental price of each completed booking, settled directly between you and us; guests never pay Sewa Rent.
Step by step
- Register. Create an owner account on the site (see Become a partner). Any owner can register. Your listings go live after our operator has reviewed them.
- Optional verification. To earn a “Verified owner” badge, you can ask our operator to verify you. On WhatsApp, a short video call or in person, the operator looks at your identity, your vehicle or vessel documents (for example the STNK and current tax for vehicles), your business registration where relevant, and your WhatsApp number. Verification is optional and does not hold up your listing; it helps guests trust you. A badge shows a limited check on a date, not an inspection, insurance or a guarantee. Documents are used for verification only and are not published.
- Create your listing. Add real photos, an accurate description, prices in IDR, what is included, deposit, fuel policy, delivery zones, minimum age, licence requirement, insurance status, helmets or life jackets, a cancellation preset and, for boats and aircraft, the weather clause. Keep your calendar current.
- Receive requests. You are notified of every request with the dates, the guest’s first name, the guest’s reliability indicator and the message. Guest contact details are hidden until you confirm.
- Respond in time. You have 24 hours, or 12 hours if pickup is less than 48 hours away, and never later than 1 hour before pickup. You get a reminder at the halfway point. Unanswered requests expire automatically.
- Confirm. Confirm to release your contact and exact pickup point to the guest, who also gets a link to your WhatsApp. If several guests asked for the same dates, the others are told the dates are taken.
- Hand over. Check the guest’s licence (home licence plus IDP category A or B, or an Indonesian SIM C or A). Take photos together, take the deposit exactly as stated in the listing, and collect the payment in cash or by card as your listing says. Never keep a passport or original ID.
- Mark the status. Mark Picked up, Returned, or, if the guest did not come, No-show (only after waiting at least 1 hour, and within 48 hours of pickup time).
- Return and review. Return the deposit as agreed. Rate the guest and respond to reviews.
What we expect
- Respond fast and keep availability accurate.
- Honest listings and prices, no hidden charges.
- Safe, legal, maintained items with SNI helmets or life jackets.
- No passport retention.
- Handle guest data only for the rental.
- Follow the Owner Partner Agreement, Cancellation and No-show Policy, Damage and Security Deposit Policy and Community Guidelines.
Cost
Listing is free. You pay Sewa Rent a commission of 20 percent of the rental price for each completed booking (picked up and returned). Nothing is due on expired, declined or cancelled requests or on no-shows. Because no money passes through the Platform, we send you a statement and you pay us by bank transfer. Details are in the Owner Partner Agreement, section 11. If we change the rate, we give notice in advance.
