You have 24 hours from the moment the request is sent. If the guest’s pickup is less than 48 hours away, you have 12 hours. The deadline is never later than 1 hour before pickup. All times are shown in local time (WITA).
- You get a reminder halfway through the window.
- If you do not respond, the request expires. Nothing is owed and the dates are released, but your response rate suffers, which lowers your listing’s position in search.
- When you confirm, the guest sees your WhatsApp contact and the exact pickup point, and you see theirs.
- If several guests requested the same dates, confirming one cancels the other overlapping pending requests automatically.
- Declining is fine. Decline quickly if the dates are not available so the guest can look elsewhere.
Keep your calendar up to date to avoid requests you cannot accept.
Related: How it works for owners, Owner Partner Agreement.
